Thread NZ Limited Terms of Use
 
Last updated: January 2026
 
1. Application of Terms
 
These Terms apply to your access to and use of the Thread software platform and any related websites, services or applications (Platform).
 
By accessing or using the Platform:

• you agree to these Terms; and
  
  
• if you are acting on behalf of a company or other organisation, you confirm that you are authorised to agree to these Terms on that entity’s behalf and that entity is bound by these Terms.
  
  

 
If you do not agree to these Terms, you must not access or use the Platform.
 
If you are a client of Thread and have entered into a separate SaaS agreement with us, that agreement will apply in addition to these Terms. If there is any inconsistency, the SaaS agreement will prevail.
 

2. Changes
 
We may update these Terms from time to time by publishing a revised version on the Platform. The updated Terms apply from the date they are published.
 
By continuing to use the Platform, you agree to the updated Terms.
 
We may change, suspend, or discontinue any part of the Platform at any time.
 

3. Definitions
 
In these Terms:
 
Data means any information or content uploaded to or generated through the Platform.
 
Loss includes loss of profits, revenue, data, business, goodwill, and any other claim, damage, loss, liability or cost, including legal costs.
 
Personal Information has the meaning given in the Privacy Act 2020.
 
Platform means the Thread software platform and any related services, websites or applications.
 
Underlying Systems means the software, systems, networks, APIs, databases and infrastructure used to provide the Platform.
 
We, us, our means Thread NZ Limited.
 
You means the person accessing or using the Platform and, where applicable, the organisation on whose behalf that person is acting.
 

4. User Accounts and Access
 
To access some parts of the Platform, you must have a user account.
 
You must:

• provide accurate and complete information when creating or using an account, and
  
  
• keep your login details secure and confidential.
  
  

 
You must not allow anyone else to use your account.
 
You must notify us immediately if you believe your account has been compromised or used without authorisation.
 
You are responsible for all activity that occurs under your account.
 

5. Acceptable Use
 
You must not:

• use the Platform for any unlawful purpose
  
  
• attempt to gain unauthorised access to any systems or data
  
  
• interfere with or disrupt the operation or security of the Platform or Underlying Systems
  
  
• introduce malware, viruses or harmful code
  
  
• scrape, crawl, harvest or extract data using automated tools
  
  
• upload, store or transmit content that is unlawful, offensive, misleading, defamatory or infringes third party rights.
  
  

 
You must only use the Platform for your own internal business purposes and must not resell or provide access to third parties unless expressly authorised by us.
 

6. Data and Privacy Responsibilities
 
You are responsible for all Data you upload or input into the Platform.
 
You must ensure that:

• you have the right to upload and use that Data, and
  
  
• any Personal Information included in the Data has been collected and is used in compliance with applicable privacy laws.
  
  

 
We do not monitor or review all Data uploaded to the Platform, but we reserve the right to remove or restrict access to any Data that breaches these Terms or applicable law.
 

7. Intellectual Property
 
We (and our licensors) own all intellectual property rights in:

• the Platform, and
  
  
• all underlying software, systems, designs and content.
  
  

 
You may use the Platform only as permitted by these Terms and any applicable SaaS agreement.
 
You must not copy, modify, distribute, sell, reverse engineer, or exploit any part of the Platform without our prior written consent.
 
Nothing in these Terms transfers any intellectual property rights to you.
 

8. Third Party Services
 
The Platform may integrate with or link to third party services or tools.
 
We do not control those services and are not responsible for their availability, content, or data handling practices.
 
Your use of third party services is subject to their own terms and policies.
 

9. Privacy
 
We collect and use personal information in accordance with our Privacy Policy.
 
By using the Platform, you agree to the collection and use of personal information as described in that policy.
 
10. Artificial Intelligence Features
 
Some features of the Platform may use artificial intelligence or automated systems.
 
Outputs may be inaccurate, incomplete or inappropriate and should not be relied on without independent review.
 
You use any such outputs at your own risk.
 

11. Disclaimers
 
To the maximum extent permitted by law:

• the Platform is provided on an “as is” and “as available” basis
  
  
• we do not guarantee that the Platform will be uninterrupted, error free, or meet your specific requirements
  
  
• we do not guarantee that Data will be free from loss or corruption.
  
  

 
You are responsible for maintaining your own backups of important Data.
 

12. Liability
 
To the maximum extent permitted by law:

• you use the Platform at your own risk; and
  
  
• we are not liable for any Loss arising from or in connection with your use of, or inability to use, the Platform.
  
  

 
Nothing in these Terms limits liability that cannot legally be excluded, including liability for personal injury or fraud.
 
Where you are a client under a separate SaaS agreement, liability is governed by that agreement.
 
Where liability cannot be excluded, it is limited to the minimum extent permitted by law.

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13. Suspension and Termination
 
We may suspend or terminate your access to the Platform immediately if we reasonably believe you have breached these Terms or pose a security or legal risk.
 
We may also delete or restrict access to any Data that breaches these Terms or applicable law.
 
You may stop using the Platform at any time.
 
Termination does not affect rights or obligations that accrued before termination.
 

14. General
 
We may send you service related and operational communications as part of providing the Platform.
 
If we need to contact you, we may do so by email or through the Platform.
 
These Terms are governed by the laws of New Zealand, and the courts of New Zealand have non exclusive jurisdiction over any disputes.
 
If any part of these Terms is invalid or unenforceable, the remaining provisions will continue in effect.
 
These Terms, together with any applicable SaaS agreement, form the entire agreement between you and us relating to your use of the Platform.